welcome to EVERLAND

These terms and conditions are for the online service of Everland Resort operated by Samsung C&T Co., Ltd. (hereinafter referred to as the "Company"). (Hereinafter referred to as "service") The purpose is to regulate all matters related to use and provision.

1. ① “Service” means product reservation service, guidance and information provision service provided by the company through the website or mobile app; Admission to Everland, reservations for attractions, reservations for performances, paid events and event participation reservation services, Discount coupon Everpower/Bonus power provision services, etc. It refers to online services that can be used through terminals including various wired and wireless devices.
2. ② “User” refers to members and non-members who receive the services provided by the company in accordance with these terms and conditions.
3. ③ “Member” means a person who has provided personal information to the company and registered as a member, accessing the service and using the information A person who is continuously provided and can continue to use the services provided by the company.
4. ④ “Non-member” refers to a person who uses the services provided by the company through the website without subscribing to membership.
5. ⑤ "ID" refers to the letters and characters designated by the member and approved by the company for member identification and service use.a combination of numbers.
6. ⑥ "Password" means to confirm that the member is a member that matches the ID registered by the member and to use the member's personal information It refers to a combination of letters and numbers set by the member for protection.
7. ⑦ “Post” refers to the code, text, voice, It refers to texts, photos, videos, and various files and links in the form of information such as sound, image, and video.

1. ① The company provides the contents of these terms and conditions, business name, business location, representative's name, business registration number, and contact information It is posted on the “Service” screen of the company homepage so that users can know, by using the "service", the user agrees to these terms and conditions.
2. ② The company is subject to the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, These terms and conditions may be amended to the extent that they do not violate relevant laws.
3. ③ If the company revises the terms and conditions, specify the date of application and the reason for the revision together with the current terms and conditions. Notice is posted on the initial screen of the company's homepage (http://www.everland.com) from 7 days before the application date to the day before the application date. However, if the contents of the terms and conditions are changed unfavorably to the user, it shall be notified with a grace period of at least 30 days in advance. In addition to the notice, the contents before and after the revision are sent to the e-mail address registered by the member to the company. We notify you by sending the revised terms and conditions that have been clearly compared.
4. ④ The company's revised terms and conditions apply only to users after the date of application, and for users before that The provisions of the Terms and Conditions prior to revision apply as they are. However, if the member wants to be subject to the provisions of the revised terms and conditions, In the case of sending in writing to the company within the notice period of the revised terms and conditions under Paragraph 3, the revised terms and conditions are applied. * Company address: Samsung C&T Resort Marketing Group, 199 Everland-ro, Pogok-eup, Cheoin-gu, Yongin-si, Gyeonggi-do
5. ⑤ If the company notifies the amended terms and conditions in accordance with Paragraph 3 and does not express its intention within the notice period under Paragraph 3 Despite clearly notifying the meaning that there is no objection to the revised terms and conditions, If the member does not explicitly express his/her intention to refuse, he or she is deemed to have agreed to the revised terms and conditions.

1. ① These terms and conditions apply to the services provided by the company.
2. ② If matters not specified in these Terms and Conditions are stipulated in domestic laws and regulations, they shall be governed by the relevant laws and regulations.

1. ① A user who wishes to become a member (hereinafter referred to as "subscription applicant") must follow the membership registration form set by the company. After entering member information, complete identity verification, and sign up as a member by agreeing to these Terms and Conditions. If the applicant is under the age of 14, he or she will be registered as a member only with the consent of a legal representative such as a parent.
2. ② Members who wish to use e-commerce must provide their real name and date of birth or personal authentication information. You can use the service, and if you do not register with your real name, you cannot claim any rights as a member.
3. ③ The company may take measures to confirm the real name of the preceding paragraph (real name confirmation). In the event that the applicant applies for membership by stealing another person's name (name, resident registration number, etc.) All information of the applicant may be deleted by the company at its discretion.
4. ④ Notwithstanding Paragraph 1, if the applicant falls under any of the following subparagraphs: The company may refuse or suspend membership of the applicant.
   1. 1. If the applicant for membership has lost membership in accordance with Article 6, Paragraph 2 of these Terms and Conditions
   2. 2. If there is falsehood, omission, or typo in the registration information
   3. 3. If a user under the age of 14 has not obtained consent from a legal representative such as parents
   4. 4. In case there is no room in service-related facilities such as insufficient server capacity
   5. 5. In case of service-related technical reasons such as program or server failure
   6. 6. If it is judged that registering as a member is significantly impeding the company's business performance or technology
5. ⑤ If there is a change in the member information registered at the time of signup, the member can directly modify it online through log-in, or You must notify the company of the change by e-mail or inquiry to the customer center (031-320-5000).

1. ① Members may request membership withdrawal at any time through the My Page menu of the service. In this case, the company immediately processes membership withdrawal.
2. ② If a member falls under any of the following reasons, the company may lose membership.
   1. 1. If false information is provided when applying for membership
   2. 2. Threatening e-commerce order, such as interfering with other users' use of the "service" or stealing the information
   3. 3. In the case of using the "service" to prohibit the law and this agreement, or to act against public order and morals
3. ③ If membership is lost, the company immediately cancels the member's registration. If the reason for the loss of membership is confirmed, the company prior to cancellation of membership registration. The member is notified to the registered contact (or e-mail) and given the opportunity to explain the reason for the loss of qualification. Despite the company's notice, if there is no call from the member within 10 days, the company will cancel the member's registration.

1. ① In principle, service hours are available 24 hours a day, 7 days a week, unless there is a special reason for the company's business or technology. However, due to the need for regular inspection and maintenance of the system providing the service, the days and times set by the company are excluded.
2. ② Some of the services provided by the company are provided through the consent of the company after the user applies for membership. You can receive the service only through the ID and password recognized by the company.
3. ③ The company may lose membership without prior notice if the user commits any of the following acts: The provision of services may be temporarily suspended. If the user is a member, the company sends the e-mail registered by the member Or, it is notified by phone, SMS, etc. by specifying the reason, date, and period. However, if there is an unavoidable reason that the company cannot notify in advance, it may be notified after the fact.
   1. 1. If it is contrary to public order and morals
   2. 2. In case of involvement in criminal activity
   3. 3. In case of planning or executing service use for the purpose of hindering national interest or social public interest
   4. 4. In case of stealing another person's member information or ID and password
   5. 5. In the case of damaging or damaging the reputation of others
   6. 6. When applying for membership, if false information is provided or the information provided by the company is not provided
   7. 7. In case of harming the company's service, etc.
   8. 8. In case of violation of other related laws or conditions of use set by the company
   9. 9. Threatening the order of electronic transactions, such as interfering with the use of other people's services or stealing the information
   10. 10. In the event of other force majeure events
4. ④ The company may conduct regular inspection and maintenance if necessary to provide smooth service. The date and time will be notified in advance on the website.
5. ⑤ For damages suffered by users or third parties due to temporary suspension of service provision due to reasons in and ④ The company does not provide separate compensation to users (including members) unless there are special provisions in the relevant laws.
6. ⑥ If a member who has received a notice of loss of membership or suspension of service from the company pursuant to paragraph 3 has a legitimate reason Members can explain the contents to the company in writing. The company does not accept that the member's calling is illegal, If it is not justified, the member's registration information will be canceled.
7. ⑦ If the member does not log in to the service for more than a certain period set by the company's personal information handling (processing) policy The member's account is separately managed as a dormant account, and service use is suspended. If you want to use the service again after that, you must go through the identity verification process. The company provides advance notice regarding the conversion of dormant accounts in accordance with the relevant laws and regulations.

1. ① Members have priority to participate in various events or events organized by the company in the future.
2. ② Members can receive benefits only for services targeted at members among the company's services.

1. ① The company or a third party affiliated with the company is limited to the member himself when using the company's facilities or purchasing food/beverage/products Coupons or bonus power that can be discounted at a certain amount and a certain percentage can be provided free of charge.
2. ② The company may differentiate and provide Everpower free of charge for preferential use of the company facilities according to the ticket purchased by the member.
3. ③ The use of coupons and bonus powers in Paragraph 1 may be restricted according to the item or amount set by the company. Cannot be used if the stated validity period has passed.
4. ④ Coupons and Everpower/bonus power provided free of charge by the company are provided electronically only to the member himself/herself. Transfer between members is not allowed. If the company uses coupons and Ever Power/Bonus Power in ways other than those specified in Paragraphs 1 and 2, In the case of payment for a fee, the transferor may transfer it in accordance with the procedure set by the company after obtaining prior approval from the company.

1. ① The member is responsible for all management of the member's ID and password, and it must not be used by a third party.
2. ② If a member discovers that their ID has been used illegally, they must notify the fact via e-mail or other means. You must notify the company, and you must follow the company's instructions, if any.
3. ③ Members must comply with these terms and conditions and the matters stipulated by related laws.
4. ④ Members must not register false information when applying for membership or changing member information.

1. ① If the company notifies the user, in the case of a member, e-mail registered with the company, SMS on mobile phone, or address You may choose one or more of the following methods: written notification or website posting. Non-members will be notified by posting on the homepage.
2. ② In the case of notification to an unspecified number of users, the company can replace individual notification by posting a notice for more than one week. However, for matters that have a significant impact on the member's own transaction, the member is individually notified by the method in ①.

1. ① Copyrights and other intellectual property rights for works posted by the company to provide services belong to the company.
2. ② Users may copy, transmit, publish, distribute, broadcast or otherwise use the company's copyright and other intellectual property rights without the company's prior consent. You must not use it for commercial purposes or let a third party use it.

1. ① The copyright of the post posted by the user within the "service" belongs to the copyright holder of the post.
2. ② Users' postings are subject to "Act on Promotion of Information and Communications Network Utilization and Information Protection" and "Copyright Act", etc. If it contains content that violates the relevant laws, the right holder may suspend or delete the post in accordance with the procedures set forth in the relevant laws. Requests can be made to the publisher or company, and the company will take action in accordance with the relevant laws.
3. ③ Even if there is no request from the right holder pursuant to the preceding paragraph, the company has reason to recognize infringement of rights, or In case of violation of other homepage policies and related laws, Temporary measures such as suspension of posting may be taken against the post.
4. ④ The detailed procedures under this Article are governed by the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." and the "Copyright Act" Within the stipulated scope, follow the "takedown request service" set by the company.

1. ① In accordance with the "Personal Information Protection Act" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." Personal information provided and collected by members is handled, processed, retained, and destroyed according to the personal information handling (handling) policy posted on the website.
2. ② The company provides various information (festival information, events, news and Information on various discounts, promotions) and other promotional and advertising information are provided when a member registers as a member. It can be provided by other electronic transmission media such as e-mail, SMS, etc. only if you agree to receive it. If a member does not want to receive information, he or she may not agree to receiving information when applying for membership, or through the My Page menu of the service. You may opt out of receiving such information. However, if you refuse to receive it, the provision of the information may be restricted.
3. ③ The company does not allow users to participate in promotional activities of advertisers other than the company posted on the website; Regarding loss or damage to users as a result of direct communication or transactions with advertisers The company's liability is exempted unless there is a cause attributable to the company.

1. In addition to natural force majeure such as storm, lightning, earthquake, typhoon, flood, strong wind, etc. Strike, shortage of raw materials, fire, civil war, war, intervention by the state and local governments based on laws and regulations, urgent safety measures, etc. In the event of damages to the user due to force majeure reasons beyond the company's control, liability is reduced or exempted.

1. ① If the user has any complaints or wishes to present an opinion in relation to the use of the "service" You can submit your opinion to the Customer Consultation Center (031-320-5000). In this case, the company does not bear the user's call charges.
2. ② If the company determines that complaints and opinions submitted by users are justified, they will be treated with priority. However, if prompt processing is difficult, the reason and processing schedule may be notified to the user.v
3. ③ In accordance with Article 32 of the Framework Act on Electronic Documents and Electronic Transactions, the company and the user are responsible for disputes that have occurred. You can apply for mediation to the installed electronic document/e-commerce dispute mediation committee.

1. ① Lawsuits filed between the company and users shall be governed by the laws of the Republic of Korea.
2. ② Lawsuits regarding disputes between the company and users shall be filed with the competent court under the Civil Procedure Act.
3. Addendum

   The first effective date of these Terms and Conditions is November 21, 2000.

4. revision
   1. 1st revision - October 3, 2014
   2. 2st revision - April 30, 2017
   3. 3st revision - April 10, 2018
   4. 4st revision - November 19, 2020 (last change date)